Contact the editors

The editors’ address is being set up and will appear here.

Corrections and evidence

Send the page, the statement and the source that shows it is wrong, out of date or incomplete. We check it, update the page if needed and log the change.

Vendors

If you represent a product that is listed, or one that should be, send links to published pricing, product documentation and named customer evidence. Placement is never for sale.

Further reading

• Guide · Retiring softwareHow to retire a SaaS tool without losing data or workMost of the risk in replacing software is in the last month of the old tool, not the first month of the new one. A sequence that keeps both data and work intact.
• Guide · CostsSaaS seat costs vs owning your softwarePer-seat pricing made software easy to buy and hard to shrink. AI has added a fourth way to pay. Here is how the four compare on the numbers vendors publish.
• Guide · CategoriesWhich SaaS categories AI replaces firstExposure depends less on the vendor than on the work the software supports. Routine, observable, rules-based work goes first; regulated, knowledge-heavy work last.