Editorial standards

Contents

1. Evidence before opinion
2. Both sides of the argument
3. The same standard for every product
4. No paid placement
5. How we use AI tools
6. Corrections

Evidence before opinion

Every factual claim links to a source we opened, with the date we read it. Forecasts and frameworks are presented as analysis; market moves as sentiment; vendor figures as the vendor's.

Both sides of the argument

On a contested question we set out the strongest evidence on each side before giving our reading, and we say where the evidence is thin.

The same standard for every product

Each product profile follows the same structure, including its limits and when another product is the better choice. The publisher's own product is held to the same standard.

No paid placement

Inclusion, ranking and descriptions are never paid for. Links to vendors are provided for convenience.

How we use AI tools

AI tools help us gather material and draft text. Each factual statement is verified against its source before it goes live.

Corrections

Tell us when something is wrong. Verified errors are corrected promptly and logged with the date.

Further reading

• Guide · Retiring softwareHow to retire a SaaS tool without losing data or workMost of the risk in replacing software is in the last month of the old tool, not the first month of the new one. A sequence that keeps both data and work intact.
• Guide · CostsSaaS seat costs vs owning your softwarePer-seat pricing made software easy to buy and hard to shrink. AI has added a fourth way to pay. Here is how the four compare on the numbers vendors publish.
• Guide · CategoriesWhich SaaS categories AI replaces firstExposure depends less on the vendor than on the work the software supports. Routine, observable, rules-based work goes first; regulated, knowledge-heavy work last.